Privacy Policy
Last updated: February 27, 2026
Introduction
Empowered Therapy Collective LLC ("we," "us," or "our") is committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our services.
HIPAA Compliance
As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). This means we maintain strict standards for protecting your Protected Health Information (PHI). You will receive a separate Notice of Privacy Practices that explains your rights under HIPAA in detail.
Information We Collect
We may collect the following types of information:
Personal Information
- Names (parent/guardian and child)
- Contact information (address, phone number, email)
- Date of birth
- Insurance information
- Emergency contact information
Health Information
- Medical history and diagnoses
- Developmental history
- Evaluation results and therapy notes
- Treatment plans and progress reports
- Information from other healthcare providers (with consent)
Website Information
- Contact form submissions
- Appointment requests
- Browser type and IP address (for security purposes)
How We Use Your Information
We use collected information for the following purposes:
- Providing evaluation, diagnosis, and treatment services
- Scheduling appointments and communicating about care
- Processing insurance claims and billing
- Coordinating care with other providers (with your consent)
- Complying with legal and regulatory requirements
- Improving our services and patient experience
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
- With your written authorization
- For treatment, payment, or healthcare operations as permitted by HIPAA
- With other healthcare providers involved in your child's care (with consent)
- With schools or educational programs (with consent)
- As required by law or legal process
- To protect the safety of the patient or others
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Secure electronic health record systems
- Encrypted communications for telehealth services
- Physical security of paper records
- Staff training on privacy and security practices
- Regular review of security procedures
Your Rights
Under HIPAA and applicable laws, you have the right to:
- Access your child's health records
- Request corrections to health information
- Receive an accounting of disclosures
- Request restrictions on certain uses of information
- Request confidential communications
- File a complaint if you believe your privacy rights have been violated
Children's Privacy
As a pediatric therapy practice, we primarily work with children. All collection and use of children's information is done with parent or guardian consent and in accordance with applicable laws including HIPAA and COPPA.
Telehealth Services
For teletherapy sessions, we use HIPAA-compliant video conferencing platforms. Sessions are not recorded without your explicit consent. We recommend using a private, secure internet connection for telehealth appointments.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve user experience. These do not collect personal health information. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date. Significant changes will be communicated directly to current patients.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Phone: (479) 315-0715
- Email: info@empoweredtherapycollective.com
- Address: 417 W Maple Ave Ste 107, Springdale, AR 72764
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights have been violated.